PJ Cars is one of the most established taxi firms in Derby, Derbyshire. Founded in the Cavendish pub by proprietors Pauline and Joe in 1980, our business has gone from strength to strength over the years, growing from a single car to a fleet of more than 150 cars.
Open 24 hours a day, 7 days a week, we only consider providing reliable and cost-effective services for our customers. Investing in dependable vehicles and the latest dispatch booking system, we provide complete satisfaction and strive to get customers from A to B as quickly as possible. Constantly improving, we continue to provide training, discipline, and a code of conduct for our staff.
Our call centre employs up to 15 members of staff, ensuring there are always at least 3 people on duty to answer customers’ calls. All staff are fully trained to use our computerised phone network, allowing us to answer phones from our office or from our mobiles. All staff are trained to NVQ level in customer service and have an in-depth knowledge of the local area to help us to understand all your travel requirements.
Trust our experienced drivers to get you where you need to go. All drivers are qualified with a Level 2 NVQ in Road Passenger Vehicle Driving, licensed by the local authority, and DBS checked to an Enhanced level. It’s important that we train our staff to a very high standard, in order to ensure our customers, receive the best possible customer service.
If you think you have lost anything or left any belongings in one of our vehicles, please get in contact via email or telephone to provide us with details of your journey and we will look into this for you.